This Privacy Policy (the "Policy") governs how DataBahn ("DataBahn," "we," "us," or "our") processes information collected from or about users of our website, located at https://databahn.ai (the "Website"), and our associated services, including the DataBahn Cloud (collectively, the "Services"). It further outlines the choices available to you concerning how we handle your information.
INFORMATION WE COLLECT
We collect information from you when you use our Services, either provided directly by you or automatically through your interactions.
a. Information You Provide
You may provide personal data when interacting with the Services, such as:
- Full name
- Email address
- Mailing address
- Account credentials
- Telephone number
- Company details (name, title)
- Payment information (collected via third-party processors)
You are expressly advised not to provide sensitive information (e.g., racial or ethnic data, political opinions, health information, or criminal records) through the Services, unless otherwise required by a written agreement with DataBahn.
b. Information Automatically Collected
We may automatically collect technical and usage information during your use of the Services, including:
- IP address, device identifiers, browser type, and operating system details
- Usage statistics (e.g., page views, click data, session duration)
- Diagnostic data for troubleshooting
This information may be collected through cookies, tracking pixels, and other similar technologies, as discussed further in the “Online Analytics and Advertising” section.
c. Information from Third Parties
We may supplement the data collected directly from you with additional information obtained from third-party sources, such as public databases, marketing partners, and social media platforms.
d. Combined Information
We may combine the information we collect directly from you with data obtained from third parties, and process such combined data in accordance with this Policy.
e. De-Identified Information
We may aggregate or de-identify the information we collect so that it can no longer be used to identify you. Such de-identified information may be used or shared without restriction.
HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
- To provide and improve the Services
- To communicate transactional or legal updates related to the Services
- To send promotional communications, where legally permitted
- To ensure compliance with applicable laws and for legal or regulatory purposes
- To prevent fraud, unauthorized access, or illegal activities
We rely on different legal bases for processing your data, including the necessity of performance under a contract, compliance with legal obligations, our legitimate interests, and, where applicable, your consent.
ONLINE ANALYTICS AND ADVERTISING
We utilize various technologies to collect information about your usage of the Services and to provide advertising content that may be of interest to you.
a. Cookies and Tracking Technologies
We, or third parties acting on our behalf, may employ cookies, web beacons, and similar technologies to track your interactions. You may manage your preferences for cookies through your browser settings, but note that blocking cookies may affect your experience.
b. Analytics
We use third-party analytics services, such as Google Analytics, to monitor and analyze usage trends on the Services. You can opt out of Google Analytics by using the Google Analytics Opt-Out Browser Add-On.
c. Online Advertising
We allow third-party advertising networks to collect information about your activity on the Services and across other websites to serve you relevant advertisements. You may opt out of tailored advertising through industry-standard mechanisms, including the Network Advertising Initiative’s Opt-Out Tool or the Digital Advertising Alliance’s Consumer Choice Page.
HOW WE SHARE YOUR INFORMATION
Your information may be shared with third parties in the following circumstances:
a. Affiliates
We may share your information with our affiliates to support the provision of the Services.
b. Service Providers
We engage third-party service providers to perform functions on our behalf, such as data processing, customer service, IT support, and payment processing.
c. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
d. Legal Obligations
We may disclose information when required by law or to comply with legal processes, government requests, or to protect our rights and those of others.
YOUR RIGHTS AND CHOICES
Depending on the laws of your jurisdiction, you may have the following rights:
- Right to access your personal data
- Right to rectify inaccurate information
- Right to delete your information
- Right to restrict processing or object to specific uses of your data
- Right to data portability
We may require additional information to verify your identity before processing such requests. You may also opt out of marketing communications by following the unsubscribe instructions in any promotional emails.
HOW WE SECURE YOUR INFORMATION
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure. In the event of a data breach, we will notify affected users as required by applicable law.
DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.
NOTICE OF POLICY CHANGES
We reserve the right to modify this Policy at any time. Any changes will be posted on the Website with the updated effective date. Your continued use of the Services after such modifications constitutes acceptance of the updated Policy.
PRIVACY INFORMATION FOR INTERNATIONAL USERS
Please note that information covered by this Policy will be hosted and stored by us and our service providers in the United States of America and other global jurisdictions where data protection laws may differ from the laws in your local jurisdiction. By using the Services, you acknowledge that your information will be stored and processed in the United States.
Privacy Shield Recourse Mechanism
In compliance with the Privacy Shield Principles, we commit to resolve complaints about our collection or use of Personal Data. Individuals with inquiries or complaints regarding this Policy should first contact DataBahn by emailing us at [email protected]. We will respond to any inquiry or complaint within 45 days of receipt.
There are readily available independent recourse mechanisms to investigate and expeditiously resolve disputes and complaints if a timely acknowledgment of a complaint is not received from us, or if we have not resolved a complaint. The proper independent recourse mechanism to use depends upon the type of personal data at issue:
With regard to unresolved Privacy Shield Complaints regarding Business Contact Data, DataBahn has committed to refer those to the American Arbitration Association (AAA)’s International Centre for Dispute Resolution®/AAA Program (the “ICDR/AAA Program”) at www.icdr.org/privacyshield, an alternative dispute resolution provider located in the United States. If timely acknowledgment of a complaint is not received from us, or if we have not resolved a complaint, please contact or visit http://go.adr.org/privacyshield.html for more information or to file a complaint.
The services of ICDR/AAA are provided at no cost to you and by reference to the Principals. Damages may be awarded in accordance with applicable law or private-sector initiatives.
DataBahn further commits to cooperate with the panel established by the EU data protection authorities (DPAs) and comply with the advice given by such DPAs with regard to unresolved Privacy Shield Complaints regarding human resources data transferred from the EU in the context of the employment relationship.
PRIVACY INFORMATION FOR CALIFORNIA RESIDENTS
This section applies only to California residents. It describes how we collect, use and share “personal information” (as defined under the California Consumer Privacy Act of 2018 (“CCPA”)) of California residents in operating our business, and their rights with respect to that Personal Information.
Your California privacy rights. As a California resident, you have the rights listed below. However, these rights are not absolute and, in certain cases, we may decline your request as permitted by law. We may also ask you for additional information to verify your identity before responding to your request:
- Right to request additional information about our processing of your personal information over the past 12 months
- Access to the specific pieces of personal information we have processed about you over the past 12 months
- Deletion of your personal information
Right to opt-out of the “sale” of your personal information. Like many companies, we may use services that help deliver interest-based ads to you. In some instances, California law classifies our use of these services as a “sale” of your personal information to the companies that provide the services. This is because we allow them to collect information from our website users (e.g., online identifiers and browsing activity) so they can help serve ads more likely to interest you. You can request to opt-out out of this “sale” of your personal information here: Do Not Sell My Personal Information.
Non-discrimination. We will not discriminate against you for exercising your rights under the CCPA. This means that we will not penalize you for exercising your rights by taking actions such as denying you services; increasing the price/rate of services; decreasing service quality; or suggesting that we may penalize you as described above for exercising your rights.
Personal information that we collect, use and share under California law. With respect to most commercial transactions, our business acts solely as a service provider/processor, merely processing personal information provided to us by our customers (i.e. the controllers) and returning the results to them. In those instances, we will not use or share any personal information provided by our customers with third parties except as authorized by law and this policy.
PRIVACY INFORMATION FOR NEVADA RESIDENTS
Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” for “monetary consideration” (as such terms are defined under Nevada law) to a person for that person to license or sell such information to others. If you are a Nevada resident who has purchased goods or services from us, you may submit a request to opt out of any future sales under Nevada law by contacting us using the “Contacting DataBahn” section below. Please note we may take reasonable steps to verify your identity and the authenticity of the request.
CONTACTING DATABAHN
If you have any questions or comments about this Policy, the information practices of the Services, or if you would like to exercise any applicable data rights, you can contact us at any time:
DataBahn LLC
Attention: Legal Department-Privacy
[email protected]
